Warranty Policy

  • 17/09/2019
  • Hoang Sa Viet is a reputable and quality supplier of sound, light, and LED screen equipment and receives the support of customers.

    ✅Product Warranty Conditions

    The product is under warranty
    For audio and light equipment: the warranty period is 12 months
    For Led screen: within 12 months, depending on the extent of damage, HSV stipulates appropriate warranty, maintenance and maintenance policy (can support free replacement of led module or will charge extra if like a big problem)
    For live microphone line: support 1-1 exchange within the first 7 days of use.
    Products are damaged, completely due to technical errors, errors from the manufacturer
    Products with warranty card or purchase payment voucher.

    Product Warranty Process of Hoang Sa Vietnam

    For customers in HCM
    - Direct warranty support at the installation site

    - Support repair and maintenance at the company's location

    - Support 1-1 exchange, shipping to the address provided by the customer

    For provincial customers
    - Support 1-1 exchange, shipping to customer's address

    - Support consulting repair, installation

    Note: Customers who find that the product is defective, need to contact Hoang Sa Viet's sales department directly via hotline: 0985.999.345 for the most timely advice and support.