Warranty Policy

  • 17/09/2019
  • Hoang Sa Viet is a reputable and quality supplier of sound, light, and LED screen equipment and receives the support of customers.

    ✅Product Warranty Conditions

    The product is under warranty
    For audio and light equipment: the warranty period is 12 months
    For Led screen: within 12 months, depending on the extent of damage, HSV stipulates appropriate warranty, maintenance and maintenance policy (can support free replacement of led module or will charge extra if like a big problem)
    For live microphone line: support 1-1 exchange within the first 7 days of use.
    Products are damaged, completely due to technical errors, errors from the manufacturer
    Products with warranty card or purchase payment voucher.

    ✅Product Warranty Process of Hoang Sa Vietnam

    For customers in HCM
    - Direct warranty support at the installation site

    - Support repair and maintenance at the company's location

    - Support 1-1 exchange, shipping to the address provided by the customer

    For provincial customers
    - Support 1-1 exchange, shipping to customer's address

    - Support consulting repair, installation

    Note: Customers who find that the product is defective, need to contact Hoang Sa Viet's sales department directly via hotline: 0985.999.345 for the most timely advice and support.

    0985.999.345